Privacy Policy

Privacy Policy for Lenseek Pte. Ltd.

Lenseek Pte. Ltd. (“we”, “us”, or “our”) is committed to protecting the personal data of our customers and partners. This Privacy Policy explains how we collect, use, and disclose your personal data in accordance with the Singapore Personal Data Protection Act (PDPA).

1. Personal Data We Collect

We may collect the following types of personal data from you:

• Contact Information: Name, email address, telephone number, and business address.
• Business Details: Job title, company name, and industry-related information.
• Transaction Data: Payment details and history of products or services purchased (e.g., lens accessories or machinery).
• Technical Data: IP address, browser type, and usage data when you visit our website.

2. Purposes for Collection and Use

We collect and use your personal data for the following purposes:

• Processing and fulfilling orders for optical accessories and machinery.
• Responding to inquiries, quotes, and support requests.
• Managing business relationships and account administration.
• Sending marketing communications and updates about new products      (where you have opted in).
• Complying with legal and regulatory requirements in Singapore.

3. Disclosure of Personal Data

We do not sell your personal data. We may share your data with:

• Third-party Service Providers: Logistical partners for delivery, payment processors, and IT service providers.
• Legal Authorities: When required by law or to protect our legal rights.

4. Consent and Withdrawal

By providing your personal data to us, you consent to its collection and use as described. You may withdraw your consent at any time by contacting our Data Protection Officer (DPO). Please note that withdrawing consent may limit our ability to provide certain services to you.

5. Security and Retention

We implement reasonable security measures (such as encryption and access controls) to protect your data from unauthorized access. We retain personal data only for as long as necessary to fulfill the business or legal purposes for which it was collected.

6. Your Rights: Access and Correction

Under the PDPA, you have the right to:

1. Access: Request a copy of the personal data we hold about you.
2. Correction: Request that we correct any inaccuracies in your data.

7. Contact Our Data Protection Officer (DPO)

If you have questions regarding this policy or wish to exercise your rights, please contact our DPO:

• Attention: Data Protection Officer
• Address: 424 Clementi Avenue 1, #18-301, Singapore (120424)
• Email: info@lenseek.com